I was attending an appointment (non work related I should say) this week, and was able to hear a receptionist answering calls into the building.
I have to admit I was over hearing her side of the calls and was impressed with her helpful nature and professional tone, but I then heard her asking the caller to repeat themselves several times. She obviously decided asking for a third repetition was too much, and I heard her sigh, call through to the person for whom the call was intended and announce the following (names changed!) -
"Hi John, it's Jane on reception, I am not sure what it is about, but I have James from the Office of National City Sticks for you....what are City Sticks?..(pause).....oh!....ok, I'll put him through now..."
It made me laugh while I waited...hope it makes you smile as well, have a great weekend.
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